File a Warranty Claim

Find all the warranty information you need to file a claim. The product serial number is required to process a claim.

Warranty Claim

New Market Leading Warranty Program

New Market Leading Warranty Program
How To Find Your Serial Number

How to Find Your Serial Number
How to submit a warranty claim on the Instinct or Prestige

How to submit a warranty claim on the Instinct or Prestige

Warranty Claim Requirements

Review the appropriate documents below to determine what pictures are required in order to expedite the claim request process. To proceed with a Warranty Claim, please click the link below.

How To Submit A Labor Claim On The Instinct Or Prestige

Boiler Warranty Claim Requirements​
​Initial Indirect Water Heater Claim Requirements​
Subsequent Inner Indirect Water Heater Leak Claim Requirements
Subsequent Outer Indirect Water Heater Leak Claim Requirements